The pricing page shows the plan ladder. This page contains the full details for setup, monthly care, queue capacity, call credits, priority work, add-ons, AI Packs, preferred rates, and separate consulting.
These details do not replace a written scope or the Service Plan Terms, but they explain how the public prices are metered so no buyer has to guess what is included.
Yearly subscriptions are discounted by 2 months: pay for 10 months and receive 12 months of monthly care, unless a written scope says otherwise. Setup fees, recurring add-on units, AI Packs, priority requests, and consulting are billed separately. Queue capacity resets monthly and does not roll over. One unused call credit may roll over one month, but call credits do not accumulate beyond one rollover. Included calls are for planning and advisory guidance, not unlimited implementation. AI Packs cost $25 for 25 prepaid credits and expire 12 months after purchase without refund. Prices in USD, exclusive of applicable taxes.
Monthly care covers ongoing stewardship. Setup, larger work, recurring add-on units, prepaid AI Packs, priority work, and standalone consulting are scoped and billed separately so setup, support, AI usage, and advisory time stay clear.
Active vaMicrosites customers receive a 25% preferred-rate discount on eligible website-support hours: $120/hr instead of the standard $160/hr. The preferred rate applies only to eligible website and vaMicrosites support. It does not automatically apply to all consulting, AI, software, cloud, partner, emergency, or written-scope project work.
Setup fees are starting prices based on preferred-rate setup hours. Final scope depends on page count, content readiness, languages, integrations, private access, document search, revision cycles, and timeline.
Request changes anytime. Active customers submit eligible website change requests through the customer portal whenever they come up. Requests enter the monthly change queue and are completed in priority order using the plan’s included queue capacity. Queue capacity resets monthly; unfinished requests stay in the queue, but unused queue minutes do not accumulate. Larger work may require priority handling or written scope.
Queue work does not automatically include new full pages, major redesigns, integrations, migrations, private-access architecture, document-search setup, custom workflows, large content writing, or non-vaMicrosites consulting. Work beyond the included capacity, or work outside the queue’s scope, may require priority handling or a written scope.
Monthly call credits are available by request. Starter, Plus, Growth, and Scale include call time for planning, review, prioritization, and advisory guidance. Calls are not automatically scheduled and are not implementation time. One unused call credit may roll over to the next month, but call credits do not accumulate beyond one rollover. Essential has no call credit.
Approved-document search and private resources are primarily Growth and Scale capabilities. Plus can add a small approved-document search setup only by written scope when the content, risk, and support expectations are clear.
You can request faster handling for eligible website-support work. All priority requests are subject to resource availability. Requested windows are not a delivery guarantee, and paid priority work is billed separately from monthly queue capacity unless agreed otherwise in writing.
Subject to resource availability.
Subject to resource availability.
Subject to resource availability.
Best-effort only. Subject to resource availability.
Required for larger, risky, unclear, specialized, or time-sensitive work.
Priority requests are subject to resource availability and do not guarantee immediate, same-day, next-day, or emergency service unless explicitly agreed in writing. If VirtuAmerica cannot safely meet the requested window, we may offer a slower or lower-cost option, recommend a written scope, or return the request to the monthly queue. Paid priority work generally does not consume monthly queue capacity unless we agree otherwise in writing.
Add focused vaMicrosites help, recurring add-on units, or prepaid AI Packs when the base plan needs a clearly approved extension.
Standalone VirtuAmerica consulting is $160/hr under written scope. This applies to AI, software, cloud, and business-technology consulting outside managed website and vaMicrosites plan work. Active vaMicrosites customers receive a 25% preferred-rate discount for eligible website and vaMicrosites support, making the preferred customer rate $120/hr.
Designing, developing, or implementing AI-assisted workflows, small software tools, and human-reviewed automation.
Choosing SaaS tools, reviewing Azure-preferred cloud options, consulting on social media technology workflows, and shaping practical implementation paths.
Per-case consulting for moving data, especially from on-premises sources into cloud environments, with Azure preferred where it fits. Application, server, and full-system migrations are outside this offer.
Business technology software consultation, software troubleshooting, workflow clarification, and digital transformation support for work we can scope and review.